Customer Perception Survey

To Our Valued Customers,

Promat Middle East continues to strive to improve its performance to you, our customer and partner in Passive Fire Protection.  

We would like to ask your help to achieve this by answering our 1 minute online survey..

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1. If you have faced issues and contacted Promat Middle East, have all your concerns been resolved to your complete satisfaction?
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2. Considering your most recent order, have you received regular updates on your shipment?
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3. Ability to meet schedule delivery
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4. How satisfied are you with the technical support our company has provided?
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5. Considering the overall value of the product, was it
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6. How satisfied are you with the payment terms and conditions?
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7. What is the likelihood of completing another project with Promat Middle East?
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8. Based on your awareness of passive fire protection materials, is Promat better, the same or worse than other brands?
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9. Based on your experience with Promat Middle East, how likely are you to buy our products again?
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10 Considering your complete experience with Promat Middle East, how likely would you be to recommend our company to others?
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